Mission・Vision・Values
There was a time when the relationship between businesses and people flowed in one direction — television, telephone, billboards, all of it broadcast outward from the company's side. Then the internet and smartphones arrived, and with them a convenient new era where we could connect anytime, anywhere. Yet as information overflowed, something was quietly lost: the genuine, human connection between one person and another.
At the same time, amid a deepening shortage of working hands, the people on the front lines of business find themselves consumed by the small daily tasks — system operations, delivery settings, configurations. The very thing they should be devoting themselves to, real dialogue and understanding with each customer, is slipping out of reach. This is the challenge of our time.
And now, the evolution of technology — with AI at its heart — is poised to transform the relationship between businesses and people once again. We believe the technology of tomorrow holds the power to do more than simply connect. It can help us truly understand one another, and create relationships where we are connected heart to heart.
We're here to mend the small disconnects that have grown between businesses and people — and, like light, to connect hearts the world over.
Mission
Mission
Connecting businesses and people, heart to heart, through technology.
Vision
Vision
Create 100 million moments of heartfelt connection by 2030.
Value
Value
– HELP –
H - Honest (Speak the truth)
E - Empathetic (Walk in their shoes)
L - Lighthearted (Keep it joyful)
P -Pioneering (Dare to explore)
Company Profile
| Name | Little Help Agency LLC |
| Office | Shin Otemachi Building 3F xLINK, 2-2-1 Otemachi, Chiyoda-ku, Tokyo, 100-0004, Japan |
| Founded | January 15, 2019 |
| Capital | 5 million yen |
| Representative | Shinobu Kawano |
| Legal Advisor | Monolith Law Office |
| Tax Advisor | MIKATA Tax Office |
| Business | Development and operation of "Lumo," an AI agent for LINE marketing. |
| Main Bank | Shin-Marunouchi Branch, MUFG Bank, Ltd. |
| Certifications | ![]() |
* “Lumo” is a registered trademark of Little Help Agency LLC (Trademark Registration No. 2025-002974).
Access
Head Office
Shin Otemachi Building 3F xLINK,
2-2-1 Otemachi, Chiyoda-ku,
Tokyo, 100-0004, Japan
Tel: +81-3-6779-5318
Access
Direct connection from Otemachi Station of Tokyo Metro Marunouchi Line / Chiyoda Line / Tozai Line / Hanzomon Line
Toei Mita Line
5 min walk from Marunouchi north exit of Tokyo Station on the JR Line
About Lumo
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