メッセージ配信
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AI-Powered Message Generation
The AI Agent makes this possible by generating the most suitable messages for each customer based on past campaign data. It also automates everything from suggesting the optimal delivery timing to preparing the distribution, significantly reducing the workload of messaging operations.
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Segmented Messaging with Customer Data
Leverage customer behavioral data, LINE interaction history, and tag management within Lumo to refine your target audience. Deliver messages tailored to each customer’s interests and context.
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Step delivery of messages
Automatically deliver messages based on user attributes and activity, such as browsing history. Streamline operations while enhancing the customer experience.
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A/B Testing for Messaging
Verify effectiveness by testing multiple message patterns. Identify exactly what your customers want and transform these insights into internal marketing knowledge.
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LINE Notification Messages (Coming)
Reach customers directly using their phone numbers, even without an email address. Maintain a seamless connection and touchpoints with your audience on LINE.
分析
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AI-Powered Customer Insights & Recommendations
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AI-Powered Campaign Analysis & Performance Insights
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Strategic Campaign Proposals by AI
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Track & Identify Friend Acquisition Sources
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Consolidated Engagement View: Open & Click Rates
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Customizable Analytics Reports
Easily generate reports by selecting your preferred time range and metrics. Automatically aggregate data such as message volume and purchase value, and visualize trends with graphs to support campaign analysis and internal sharing.
自動化
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AI-Powered Automation Assistant
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Workflow Automation
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Chatbot
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AI Automated Response
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Real-time Notifications via Slack & Email
Use HubSpot workflows to notify administrators of user actions, ensuring timely follow-ups and preventing missed responses.
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Integrated Meeting Scheduling
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Abandoned Cart & Checkout Recovery
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Back-in-Stock Alerts
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Post-Purchase & Shipping Follow-up Sequences
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Personalized Reminders via Browsing History
Automatically send LINE messages featuring high-interest products based on Shopify browsing history. Naturally remind customers of items they’ve been eyeing.
チャット
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AI-Powered Chat Composition
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1:1 Chat
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Group Chat
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Unlimited Chat Templates
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Dedicated Mobile Chat App
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Personalized Agent Profiles
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Inbox Inquiry Management
設定・管理
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Seamless LINE Contact Management
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Unify Customer Data with ID Sync
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Multi-Account Management
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Rich menu display per customer
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Custom QR Codes
Generate original QR codes and URLs to collect data on friend acquisition sources. Measure the effectiveness of events and social media to optimize marketing.
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Form Submission
Send HubSpot forms through LINE to seamlessly collect customer data. Centralize and manage each customer’s attributes and behavioral history within HubSpot.
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AI Knowledge Base
Import your company’s proprietary data to power AI-driven messaging and automated responses. Leverage your accumulated data to deliver accurate, consistent interactions and ensure no opportunities are missed.
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API Integration
Connect Lumo with your systems via API for seamless data integration. Enable advanced data analysis within your own environment and build custom LINE Mini Apps tailored to your needs.
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