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機能 1
AI-powered recommendations for the right customer, message, and timing.
Lumo analyzes LINE engagement, Shopify purchase history, and abandoned cart activity to identify high-response segments and recommend the best content and delivery timing.
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For Shopify
Merchants
Shopify × LINE Integration:
Build high-conversion LINE campaigns for social commerce.
Common Challenges
Are you facing these challenges?
01
Messaging & Chat Challenges
Not sure what messaging drives engagement?
02
Data Utilization Challenges
Want to connect Shopify and LINE customer data?
03
Strategy Optimization Challenges
Need help planning your next campaign?
04
Operational Efficiency Challenges
Want to automate operations without increasing workload?
About Lumo
Let AI agents support your marketing operations.
Connect your Shopify store in minutes.
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機能 2
Use AI to generate campaign ideas and recommendations.
Whenever you hit a creative wall, our AI Agent steps in with actionable strategies. From "Designing paths to turn first-time buyers into repeaters" to "Predicting and re-engaging dormant followers," Lumo provides data-backed plans leveraging your LINE and Shopify insights.
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機能 3
Effortless Automation assisted by your AI Agent.
Tasks that normally require complex workflow setups are now simplified with AI support. From "Conditional Auto-replies" to "Drip Campaigns (Step Messaging)," you can achieve sophisticated automation without the complicated manual labor.
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機能 4
Complete LINE Support within Lumo: Smart replies based on interaction history.
No more switching back and forth to Shopify to check order status. Lumo analyzes both past LINE conversations and Shopify purchase data to suggest the most personalized and context-aware replies for every customer inquiry.
Feature List
Turn Shopify customer data into personalized LINE campaigns.
Messaging
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AI-Powered Message Generation
The AI Agent makes this possible by generating the most suitable messages for each customer based on past campaign data. It also automates everything from suggesting the optimal delivery timing to preparing the distribution, significantly reducing the workload of messaging operations.
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Segmented Messaging with Customer Data
Leverage customer behavioral data, LINE interaction history, and tag management within Lumo to refine your target audience. Deliver messages tailored to each customer’s interests and context.
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Step delivery of messages
Automatically deliver messages based on user attributes and activity, such as browsing history. Streamline operations while enhancing the customer experience.
Analytics
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AI-Powered Customer Insights & Recommendations
AI analyzes purchase history and behavioral trends from Shopify and HubSpot data to suggest optimal segmentation and messaging content.
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AI-Powered Campaign Analysis & Performance Insights
AI analyzes click-through and open rates to uncover high-performing patterns—including optimal send times, days, and content—to help you maximize campaign results.
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Strategic Campaign Proposals by AI
Turn insights into action with AI-driven recommendations. Collaborate with your AI Agent to explore, refine, and optimize your next campaigns and messaging strategies.
Automation
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Abandoned Cart & Checkout Recovery
Trigger automated LINE follow-ups based on Shopify cart status or checkout drop-offs. Re-engage hesitant customers at the perfect moment to boost conversion.
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Back-in-Stock Alerts
Sync with Shopify inventory to send automated LINE alerts when items are back in stock. Reach high-intent customers immediately to capture missed sales.
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Post-Purchase & Shipping Follow-up Sequences
Trigger automated sequences based on order completion or shipping updates. Seamlessly handle post-purchase care and cross-sell related products.
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Personalized Reminders via Browsing History
Automatically send LINE messages featuring high-interest products based on Shopify browsing history. Naturally remind customers of items they’ve been eyeing.
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AI Automated Response
AI handles inquiries using website data and FAQs. Delegate initial responses to AI to eliminate human error and ensure no leads are missed.
Chat
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AI-Powered Chat Composition
Analyze LINE chat history to generate context-aware replies tailored to each customer. Spend less time drafting and more time building relationships.
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1:1 Chat
Chat 1:1 with LINE friends and sync conversation history to Klaviyo or HubSpot, so customer interactions stay visible in one place.
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Dedicated Mobile Chat App
Respond to customers instantly on the go. Access user profiles and manage statuses with "Needs Attention" tags directly from your phone.
Integrations
Streamline operations with HubSpot integration.
HubSpot × LINE Integration
Drive LINE messaging, 1:1 interactions, and automation by leveraging deep customer insights and interaction history stored in HubSpot. From marketing to customer support, empower your LINE strategy with HubSpot's robust data.
Learn more about HubSpot Integration
Shopify × LINE Integration
Extend the segments and flows you’ve built in Klaviyo directly to LINE. Choose the right channel for each customer and create a consistent experience with Lumo.
Learn more about HubSpot Integration
Security
A proven platform recognized for its technical excellence and reliability.
Lumo is developed by an engineering team with deep expertise in HubSpot, leveraging years of operational insights gained from its predecessor, LITTLE HELP CONNECT. As a certified HubSpot App Partner and LINE Technology Partner, Lumo meets enterprise-level security standards, providing a secure and robust environment for your business.
LINE Official Technology Partner
HubSpot Certified App Partner
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Security 01
Our software is securely operated and hosted on the Google Cloud Platform (GCP).
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Security 02
All communications are fully encrypted a protected via SSL technology.
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Security 03
Your data is subject to continuous and automated backups to ensure safety.
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Security 04
We have received third-party certification for our standards in handling personal information.
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Security 05
Data is managed strictly on a per-contract basis and is never utilized for retraining external AI models.
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Security 06
AI processing is executed securely within the infrastructure of Google Cloud Vertex AI.
Access Our Security Documentation
We ensure that AI agents and customer data are managed securely and in compliance with industry standards. For more details, please refer to our documentation.
TRIAL
Start your free trial and
improve your LINE marketing with Lumo.
Connect LINE in as little as 5 minutes・
No credit card required.
By signing up, you agree to the following terms.
FAQ
Common
Questions
You can leverage data such as purchase history, frequency, abandoned carts, browsing history, and customer tags. By cross-analyzing this with LINE follower attributes, open rates, and click rates, Lumo provides actionable insights for optimizing your message content and targeting.
Integration is effortless—simply select your Shopify account to connect. Once linked, you can immediately begin managing LINE broadcasts and chat support.
You can link Shopify customer IDs with LINE accounts. For example, when a user scans a QR code on your Shopify site to add your LINE Official Account, their Shopify customer information is automatically linked to their LINE account. After integration, you can leverage Shopify data—such as purchase history and cart information—to enable targeted segmentation and personalized LINE communication.
It depends on your current tools and operational setup, but we can also support migration from other tools and data transfer. By using our onboarding support (optional), we can assist with the transition, including your LINE operations.
The AI generates responses and suggestions for each conversation (chat room) by referencing the most recent interactions. Since the conversation history is limited to each individual chat room, information from other conversations is not mixed in. Additionally, the customer-facing AI (Customer Agent) can also reference pre-registered knowledge—such as FAQs and product information—to generate responses.
No. Lumo will never execute any process without user authorization. The system is designed so that all content and strategies are reviewed and approved by the user before being sent.
About Lumo
Explore More about Lumo
TRIAL
Start your free trial and
improve your LINE marketing with Lumo.
Connect LINE in as little as 5 minutes・
No credit card required.
By signing up, you agree to the following terms.