Everything you need for LINE — messaging, support, and analytics.
Lumo is the ultimate solution for managing your LINE Official Account.
Common Challenges
01
Frequent interruptions to your workflow due to constant LINE replies and customer support...
02
Struggling every time to decide what content to send in your LINE broadcasts.
03
LINE management relies too much on intuition... wishing for expert advice.
04
Worried about being unable to master tools with overly complex operations and settings.
About Lumo
Free up your time to focus on what matters most—your customers.
機能 1
By analyzing historical data, our AI identifies the content and timing with the highest response rates. From target segments and message drafts to the ideal schedule—Lumo suggests it all. Stop relying on intuition and start delivering high-impact messages that truly resonate with your customers.
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機能 2
Based on your past LINE chat history, Lumo generates context-aware messages tailored to each customer's specific situation. By drastically reducing the time spent on manual replies, you can focus on building deeper relationships and tackling your core business priorities.
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機能 3
Even vague concerns like "How should I use LINE?" or "Where do I start?" can be addressed by our AI Agent. Based on your delivery data and operational history, Lumo provides tailored suggestions—including broadcast planning and campaign ideas—that perfectly align with your current business needs.
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機能 4
Stuck on a complex setting or tired of repetitive tasks? Just ask our AI Agent. Simply tell Lumo what you want to achieve, and it will guide you through everything—from designing auto-response workflows to mastering specific operations—step-by-step.
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Feature List
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The AI Agent makes this possible by generating the most suitable messages for each customer based on past campaign data. It also automates everything from suggesting the optimal delivery timing to preparing the distribution, significantly reducing the workload of messaging operations.
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Leverage customer behavioral data, LINE interaction history, and tag management within Lumo to refine your target audience. Deliver messages tailored to each customer’s interests and context.
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Automatically deliver messages based on user attributes and activity, such as browsing history. Streamline operations while enhancing the customer experience.
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AI guides you through workflow designs and operations for step messaging and auto-responses. Simply express your needs, and let AI streamline the setup process.
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Automate customer interactions with pre-set scenarios. Ensure rapid response times and consistent, stable operations for your brand.
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Automate customer interactions with pre-set scenarios. Ensure rapid response times and consistent, stable operations for your brand.
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Analyze LINE chat history to generate context-aware replies tailored to each customer. Spend less time drafting and more time building relationships.
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Engage in 1:1 chats with LINE friends and automatically sync history to Shopify or HubSpot. View all interactions in one unified dashboard.
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Respond to customers instantly on the go. Access user profiles and manage statuses with "Needs Attention" tags directly from your phone.
Integrations
TRIAL
Connect LINE in as little as 5 minutes・
No credit card required!
By signing up, you agree to the following terms.
Security
Lumo is developed by an engineering team with deep expertise in HubSpot, leveraging years of operational insights gained from its predecessor, LITTLE HELP CONNECT. As a certified HubSpot App Partner and LINE Technology Partner, Lumo meets enterprise-level security standards, providing a secure and robust environment for your business.
LINE Official Technology Partner
HubSpot Certified App Partner
Our software is securely operated and hosted on the Google Cloud Platform (GCP).
All communications are fully encrypted a protected via SSL technology.
Your data is subject to continuous and automated backups to ensure safety.
We have received third-party certification for our standards in handling personal information.
Data is managed strictly on a per-contract basis and is never utilized for retraining external AI models.
AI processing is executed securely within the infrastructure of Google Cloud Vertex AI.
Access Our Security Documentation
We ensure that AI agents and customer data are managed securely and in compliance with industry standards. For more details, please refer to our documentation.
TRIAL
Connect LINE in as little as 5 minutes・
No credit card required!
By signing up, you agree to the following terms.
Community
Access our feature-specific guides and join the user community. Participation is open to all plan holders, including the Free Plan. Feel free to use this space when you encounter operational challenges or wish to discover tips and tricks from fellow users.
Register ourConsult with us via LINE regarding
any pre-installation questions or operational concerns.
※For specific inquiries regarding Lumo installation, please use the contact form on our website.
*This LINE Official Account is available in Japanese only.
FAQ
You can start with basic features simply by connecting your LINE Official Account. If you’re unsure about the initial setup or operations, our AI Agent provides real-time support and guides you through the messaging setup on-screen.
Yes, Lumo can be used as a standalone tool as long as you have a LINE Official Account. While integrating with Shopify or HubSpot enables advanced data-driven broadcasting and analytics, you can certainly start by focusing on streamlining your LINE operations first.
Even on the Free Plan, you can experience Lumo’s core features, including broadcasting, AI chat generation, and operational support. You can evaluate the performance and usability before deciding to upgrade to a paid plan. For details, please refer to our Pricing and Features pages.
Some data may be transferable. It depends on the tools and management methods you use, but there are cases where previous data can be integrated into Lumo. Please contact us with your specific situation for further guidance.
It can be used for various tasks such as auto-generating copy, analyzing data, proposing marketing strategies, and providing operational support. The more you use it, the better it understands your operational patterns to provide tailored recommendations.
No. Lumo will never execute actions without user authorization. Our system is designed so that all content and strategies are reviewed and approved by the user before being sent.
About Lumo
TRIAL
Connect LINE in as little as 5 minutes・
No credit card required!
By signing up, you agree to the following terms.
