機能 1
AI-suggested messages and timing
Lumo analyzes past campaign data to suggest the right audience, message content, and delivery timing. Move beyond guesswork and send LINE messages that are more likely to resonate with your customers.
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Starter Plan — Best for small teams
Everything you need for LINE marketing.
Manage messaging, support, and analytics in one place.
Common Challenges
Are you facing these challenges?
01
Too many customer messages
Constant LINE replies and customer inquiries interrupt your team’s workflow.
02
Unclear messaging strategy
Not sure what content to send in your LINE broadcasts or when to send it.
03
Operations based on intuition
LINE management often depends on guesswork, with little data or expert guidance.
04
Complex tools and settings
Worried that your team won’t be able to master complicated tools or workflows.
About Lumo
Let Lumo’s AI Agent handle broadcasts, analytics, and daily operations.
Spend less time managing LINE, and more time engaging your customers.
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機能 2
AI-powered chat replies
Lumo uses past LINE chat history to generate context-aware replies for each customer. Reduce time spent on manual responses while keeping conversations personal and relevant.
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機能 3
AI insights for your next campaign
Not sure what to send next? Lumo analyzes your messaging results and customer data to suggest campaign ideas, broadcast plans, and next actions tailored to your business.
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機能 4
Real-time AI operation support
When setup gets complicated, ask Lumo’s AI Agent for help. It can guide you through workflows, auto-response settings, and daily operations step by step.
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Feature List
Explore the powerful features
of Lumo
Messaging
Zoom
AI-Powered Message Generation
The AI Agent makes this possible by generating the most suitable messages for each customer based on past campaign data. It also automates everything from suggesting the optimal delivery timing to preparing the distribution, significantly reducing the workload of messaging operations.
Zoom
Segmented Messaging with Customer Data
Leverage customer behavioral data, LINE interaction history, and tag management within Lumo to refine your target audience. Deliver messages tailored to each customer’s interests and context.
Zoom
Step delivery of messages
Automatically deliver messages based on user attributes and activity, such as browsing history. Streamline operations while enhancing the customer experience.
Automation
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AI-Powered Automation Assistant
AI guides you through workflow designs and operations for step messaging and auto-responses. Simply express your needs, and let AI streamline the setup process.
Zoom
Chatbot
Automate customer interactions with pre-set scenarios. Ensure rapid response times and consistent, stable operations for your brand.
Zoom
Chatbot
Automate customer interactions with pre-set scenarios. Ensure rapid response times and consistent, stable operations for your brand.
Chat
Zoom
AI-Powered Chat Composition
Analyze LINE chat history to generate context-aware replies tailored to each customer. Spend less time drafting and more time building relationships.
Zoom
1:1 Chat
Chat 1:1 with LINE friends and sync conversation history to Klaviyo or HubSpot, so customer interactions stay visible in one place.
Zoom
Dedicated Mobile Chat App
Respond to customers instantly on the go. Access user profiles and manage statuses with "Needs Attention" tags directly from your phone.
Integrations
Connect Shopify, HubSpot, and LINE in one place.
Shopify × LINE Integration
Unify Shopify purchase data with LINE message history to create more personalized broadcasts, chat support, and marketing campaigns—all from Lumo.
Learn more about Shopify Integration
HubSpot × LINE Integration
Use HubSpot customer data and interaction history to power LINE messaging, 1:1 conversations, and automation. Support both marketing and customer communication from one connected workflow.
Learn more about HubSpot Integration
TRIAL
Start your free trial and
improve your LINE marketing with Lumo.
Connect LINE in as little as 5 minutes・
No credit card required.
By signing up, you agree to the following terms.
Security
A proven platform recognized for its technical excellence and reliability.
Lumo is developed by an engineering team with deep expertise in HubSpot, leveraging years of operational insights gained from its predecessor, LITTLE HELP CONNECT. As a certified HubSpot App Partner and LINE Technology Partner, Lumo meets enterprise-level security standards, providing a secure and robust environment for your business.
LINE Official Technology Partner
HubSpot Certified App Partner
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Security 01
Our software is securely operated and hosted on the Google Cloud Platform (GCP).
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Security 02
All communications are fully encrypted a protected via SSL technology.
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Security 03
Your data is subject to continuous and automated backups to ensure safety.
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Security 04
We have received third-party certification for our standards in handling personal information.
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Security 05
Data is managed strictly on a per-contract basis and is never utilized for retraining external AI models.
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Security 06
AI processing is executed securely within the infrastructure of Google Cloud Vertex AI.
Access Our Security Documentation
We ensure that AI agents and customer data are managed securely and in compliance with industry standards. For more details, please refer to our documentation.
TRIAL
Start your free trial and
improve your LINE marketing with Lumo.
Connect LINE in as little as 5 minutes・
No credit card required.
By signing up, you agree to the following terms.
Community
Access user manuals and
learn best practices from other users.
Access our feature-specific guides and join the user community. Participation is open to all plan holders, including the Free Plan. Feel free to use this space when you encounter operational challenges or wish to discover tips and tricks from fellow users.
Register our
LINE Official Account
Consult with us via LINE regarding
any pre-installation questions or operational concerns.
※For specific inquiries regarding Lumo installation, please use the contact form on our website.
*This LINE Official Account is available in Japanese only.
FAQ
Common
Questions
You can get started by connecting your LINE Official Account. If you need help with the initial setup or day-to-day operations, Lumo’s AI Agent provides real-time, on-screen guidance.
Yes. Lumo can be used as a standalone tool as long as you have a LINE Official Account. Shopify and HubSpot integrations enable more advanced data-driven messaging and analytics, but you can start by streamlining your LINE operations first.
Even on the Free Plan, you can try Lumo’s core features, including broadcasts, AI-powered chat generation, and operation support. You can evaluate the usability and performance before upgrading to a paid plan. For details, please see our Pricing and Feature List pages.
In some cases, yes. Whether your existing data can be used in Lumo depends on the tool and how the data is managed. Please contact us with your specific situation, and we’ll guide you through the available options.
The AI Agent can help with tasks such as generating message copy, analyzing data, suggesting marketing strategies, and supporting daily operations. The more you use it, the better it understands your workflow and provides tailored recommendations.
No. Lumo will never send messages or execute actions without your approval. All content and strategies are designed to be reviewed and approved by the user before being sent.
About Lumo
Explore More about Lumo
TRIAL
Start your free trial and
improve your LINE marketing with Lumo.
Connect LINE in as little as 5 minutes・
No credit card required.
By signing up, you agree to the following terms.